Monday, October 13, 2008

Taken to the Cleaners

It happened again this afternoon. A homeowner came into the design studio, looking at cabinets. As we chatted, I found out that the reason she’s looking is because the outfit to whom she’d already given a deposit is not returning her phone calls. They are past their installation date, and she’s come to the realization that her deposit is probably lost. She said, ‘He was a friend,’ was being the operative word here. I asked the name of the company. She told me, but I didn’t recognize it. Unusual for me – I’ve at least heard of most of the kitchen design professionals in the area. Then she went on to tell me that he usually does closets, but he was doing the kitchen for her as a favor. Some favor… Read More